Hiring Chelsea was a great decision and well worth the monthly investment. Prior to having her help, I was running a “one woman show” business and it quickly became too challenging to juggle when I also became a Mom. It took almost no time or training for Chelsea to get up to speed on how to support my business and she continues to respond quickly and efficiently to make sure mine and my patient’s needs are always met! I appreciate her direct and friendly communication and that she is quick to make changes based on my requests and suggestions. I really appreciate having her on my team and highly recommend her services to any practice needing virtual support and TLC!
Chelsea has helped manage my practice for about 4 years now and she's wonderful. I appreciate the overall care she brings and how she holds and tracks the many details specific to my practice. I find her very easy to work with. She has a ‘can do’ attitude and is responsive to feedback. She is proficient with the Charm patient portal, and can help create systems that I’m not familiar with. My patients comment on her helpfulness and care. I absolutely trust Chelsea to do a good job and with integrity.
Chelsea has been an invaluable part of my practice for the past two years. She manages all front-end office tasks with efficiency and professionalism, including scheduling, responding to patient inquiries, and handling lab and fax uploads. She is highly skilled with Charm and consistently attentive to patient needs. Knowing that Chelsea oversees these responsibilities allows me to focus fully on patient care, with confidence that everything is running smoothly. I highly recommend her to any provider seeking a reliable and capable virtual assistant.
Working with Chelsea has been one of the best investments I’ve made in my practice. She is exceptionally efficient, organized, and detail-oriented, especially when it comes to managing the inner workings of my EMR and patient onboarding systems. Her support has allowed me to step back from administrative overload and refocus my time and energy caring for my patients. Chelsea is highly responsive, proactive, and consistently communicates with clarity. We connect almost daily during the work week, and I always feel confident that things are handled thoroughly and professionally. I deeply appreciate the care and ownership she brings to her work. She is a true asset to my practice, and I highly recommend her.
I have had an excellent experience working with Chelsea Johnson as my medical virtual assistant. She is a highly reliable, efficient, and proactive communicator with a strong understanding of clinical workflows and practice operations. Chelsea consistently anticipates needs, prioritizes tasks appropriately, and executes responsibilities with minimal oversight. She interacts with patients and prospective patients with professionalism, clarity, and appropriate firmness, serving as an effective gatekeeper for my practice while maintaining a high standard of patient communication. Her ability to manage sensitive conversations and administrative boundaries is exceptional. Chelsea is the most efficient virtual assistant I have worked with, demonstrating outstanding accountability, integrity, and foresight in her role. She consistently completes a high volume of work accurately and within tight timeframes. I trust her completely to represent my practice and would highly recommend her to any medical or healthcare professional seeking a skilled and dependable medical virtual assistant.
Chelsea Johnson of hellochelseajohnson is the best virtual assistant your hard-earned money can buy; she saved my private practice. We tend to do well at those things we've identified as our life's commitment, but running the company while being it's practitioner, is very difficult and very risky. If you can remember Radar, from MASH, this is Chelsea. She knows what needs to be done, before you do. Her competence and dependability are second to none. I also recognized and very much appreciated the depth of her integrity and friendliness. If I hadn't found Chelsea, I'd have lost my private practice. Trust your gut and call her for any and all your needs in working with the customers, marketing, invoices, income/profit, insurance, scheduling, websites, banking, record-keeping - and she's an absolute genius at spreadsheets.
FOLLOW ME: @the.chelseaco